Saturday, December 1, 2007

My E-mail to John Durkin

I have a friend. He wants to put up a call center here in Philipppines and keeps bragging about that he can afford one (he's American btw.) I told this joe that I worked in a callcenter and I have lots of contacts since I worked for IBM contact verification department in Ambergris market-market. I have contacts in Asia Pacific and in UK. I even provided him a small callcenter to start with what ever he has to offer and buy a share from this company, its E-synergy a contact-center based in Laguna. We talked to the contact center manager, Regina. And we had a little brain storming about it. I don't really believe what John's saying that time and its been a year already since we talked about buying a share but it never even got close to that. And yesterday, he talked to me and started bragging again about the same old topic that we have for the past one year. We've been friends for about 3 years already. And he's a really good guy, smart and fun to talk to. He's old and he works as a consultant at NAPOCOR. The typical thing about John is that he always talks about things which he's not capable of but still insist he can. Same thing for the old people here in Philippines and it reminds me of my Lolo Ayong. When he want to do something he'll do it himself. Even though he can't he'll try. The only difference between Philippines and American old population is that Filipinos may brag about their capabilities but at least you can still see that they are proving you're wrong thinking that they're already old. American's are all tounge and no teeth, all talk no action!

Here's my email to John when I was still working for IBM,

John,
This is my email add. I sent you the job offer of the UK account. All the information is there.
I haven't rang the company for the deal yet, but I told Regina about it.
I haven't forwarded the job offer to her yet.
I dont want her to get this contact behind our backs. Maybe we can do this if things works out.
If your still interested with the 25% of Esynergy and a partnership
just send me an email or give me a call, so we can set-up a meeting with them.
I've got 10,000 leads from New Zealand and Australia. But I need to save it in MS excel and into my flash drive manually.
I can't send information regarding that using my company's email address and I cant copy it
and paste it in my yahoo mail, my yahoo mail is a blocked website at my office.
All of the mailing sites are blocked except for our company's emailing system and i cant
use that to send something outside they might trace it. They might find out Im sending out information.
So I need to save it manually. I got a few at hand. I got some district hospitals, health
boards which I think needs medical transcription accounts. I got ABS Banking, banks
from New Zealand, and alot more. I have the CEO's, Country Managers, CFO's, General
Manager and have their contact details.
If we could get an account like this in United States, we could offer them to outsource here
in Phillipines for a contact/call center since it will save them alot of money and the quality is
great. Centers here in Phillipines is popping out like mushrooms, big and small.
Its not a question if its going to be a large account or small one, I believe small time
contact/call center also earns loads of money out of this. Outsourcing is the answer to
gain more profit and cut down the business expenses. I think the problem with Esynergy is
that they are loosing accounts because of lack of performing agents, small number of
profitable accounts, funds and interaction with the clients can be far more effective if its a
foreigner to avoid being bullied and to be put on a pressure situation. If its a foreigner
who's closing a deal we can bid more money from the clients. We can agree to a certain
standards which comes close to economic reality. That's why alot of contact/center here before are run by locals, but now more and more foreigner are buying these centers because they
know its a damn good business. They've become instant millionaires, from what I remember,
you told me that these guys are selling volks back in your country. Well look at them now,
these guys are my boss and they're buying volks for collection.

Regards,
Noms

1 comment:

Anonymous said...

I think i know this guy, he's an american and resides in Makati? well probably its him, can you post how I can able to send him and email , its from a friend ...